| Streaming Video Problem Solver |
You are here because the videos did not stream. Let's see if that can be
corrected by following the advice on this page:
The Basics
1. Internet Connection
You must have a high speed internet connection, such as DSL or cable, in
order for the videos to stream on your computer. A regular dial-up modem
will not work.
2. Windows Media Player
The Intrepid Berkeley Explorer videos stream in the Windows Media format.
You should have one of the later versions, at least Series 9, of the Windows
Media Player, which you can download HERE , because older versions may
not work. Other players may not work either.
3. Macs
Try selecting and downloading the Windows Media Player 9 for Macs OS X
from HERE . That should play the videos.
Gremlins
Many programs or devices on your computer can block streaming videos. If
you have any of the following, disable them and try playing the video again.
1. Ad Blockers
Ad blockers, especially pop-up ad blockers, are public enemy number one.
Turn them off and the videos may stream.
2. Firewalls
There are many types of firewalls, and some of them block streaming video.
Disable your firewalls and give the videos another try.
3. Anti-Virus Programs
Although less of a problem than ad blockers and firewalls, some overly
protective anti-virus programs obstruct streaming video. If none of the
earlier suggestions have worked for you, turn off your anti-virus programs
and the videos might stream. This is perfectly safe.
Give Up For Now
Sometimes the websites necessary for Intrepid Berkeley Explorer videos to
stream can be temporarily off line. Instead of nothing happening, which
usually indicates one of the problems above, you get an error message saying
the website could not be found or opened.
If this happens, we will try to get the videos back on line as soon as possible.
But there is nothing you can do about it. Give up and try again later.
I hope this page is helpful.
The Intrepid Berkeley Explorer
corrected by following the advice on this page:
The Basics
1. Internet Connection
You must have a high speed internet connection, such as DSL or cable, in
order for the videos to stream on your computer. A regular dial-up modem
will not work.
2. Windows Media Player
The Intrepid Berkeley Explorer videos stream in the Windows Media format.
You should have one of the later versions, at least Series 9, of the Windows
Media Player, which you can download HERE , because older versions may
not work. Other players may not work either.
3. Macs
Try selecting and downloading the Windows Media Player 9 for Macs OS X
from HERE . That should play the videos.
Gremlins
Many programs or devices on your computer can block streaming videos. If
you have any of the following, disable them and try playing the video again.
1. Ad Blockers
Ad blockers, especially pop-up ad blockers, are public enemy number one.
Turn them off and the videos may stream.
2. Firewalls
There are many types of firewalls, and some of them block streaming video.
Disable your firewalls and give the videos another try.
3. Anti-Virus Programs
Although less of a problem than ad blockers and firewalls, some overly
protective anti-virus programs obstruct streaming video. If none of the
earlier suggestions have worked for you, turn off your anti-virus programs
and the videos might stream. This is perfectly safe.
Give Up For Now
Sometimes the websites necessary for Intrepid Berkeley Explorer videos to
stream can be temporarily off line. Instead of nothing happening, which
usually indicates one of the problems above, you get an error message saying
the website could not be found or opened.
If this happens, we will try to get the videos back on line as soon as possible.
But there is nothing you can do about it. Give up and try again later.
I hope this page is helpful.
The Intrepid Berkeley Explorer
